Residential Customers

If you are paying for electricity on Tiered prices, your Milton Hydro bill will look similar to this sample bill.

The top portion of the bill is returned with your payment. The lower three quarters of your statement provide a detailed summary of your account that you should hold on to for your records.
 

Milton Hydro's New Tiered Rate Utility Bill Design as of August 14, 2024

The newly redesigned bill format will launch on August 14, 2024. It prioritizes a cleaner more updated look that highlights key information in easy to locate modules with more visual cues with icons and larger titles.

Click on the image to see a larger version. The corresponding key of information is below the images.

 

Milton Hydro's Old Utility Bill Format for Reference

 

1. Customer name
   If you are the person receiving this invoice, this is where you will see your name and mailing information.
2. Amount Due
   Displays the total amount of due and payments due date. Your Milton Hydro invoice is required to be paid in full on or before your due date. Milton Hydro offers many convenient methods of payment; pre-authorized chequing, credit card, telephone or internet banking, in person at most banks and financial institutions, mail, or drop it off at our deposit box. To avoid interest charges, please ensure you allow sufficient time for the payment to reach us by the due date. This time may vary depending on how you pay your bill.
3. Summary Table
   Summarizes items like account number, name, address, account types, amount due, and due date.
4. Payment History 
   Displays previous balance, previous payment amount, date, and balance forward (if applicable).
5. Your Invoice Charges
   Definitions of these charges can be found on the back of the bill, and below in the Glossary of Terms.
6. Consumption History Chart
   This comparison illustrates up to the previous 13 months of consumption allowing you to easier compare current usage with previous month's usage.
7. Message Boxes
   Important messaging can be found in these boxes.
8. Meter Information Summary Table
   Summarizes all meter related data including meter number, reading period, days billed, meter readings, and usage.
9. Electricity Charge Breakdown
   Notes which Regulated Rate Plan (RPP) is applied to the account and summarizes the usage charges.

 

Glossary of Terms

 

Electricity

This is the cost of the base electricity supplied to you during this billing period and is the part of the bill that is subject to competition.

The sum of the base electricity billed at the First Block rate plus the electricity losses, billed in the delivery line of your bill, at the First Block rate will be no more than the First Block threshold which is 600 kWh in the summer and 1,000 kWh in the winter. Any electricity consumption which exceeds the First Block threshold will be billed at the Second Block rate.

 

Delivery

These are the costs of delivering electricity from generating stations across the Province to Milton Hydro then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate the provincial and local electricity systems.
A portion of these charges are fixed and do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use.

The delivery charge also includes costs relating to electricity lost through distributing electricity to your home or business*. Milton Hydro collects this money and pays this amount directly to our suppliers. Electricity losses are calculated based on Milton Hydro’s loss factor (3.75%) multiplied by the base electricity used for each Electricity Block multiplied by the respective rate for each Electricity Block.
*When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, consume power before it gets to your home or business.

 

Regulatory Charges

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include the costs associated with funding Ministry of Energy conservation and renewable energy programs.

 

Global Adjustment

Electricity generators in Ontario receive a combination of payments from the operation of the wholesale market, payments set by regulation and payments under contracts. Your portion of the net adjustments arising from these and other authorized payments is included on your bill as the Global Adjustment. For customers being billed under the Regulated Price Plan (RPP) the global adjustment is included in the RPP prices under the Electricity Charges.

 

RPP Settlement

Consumers leaving the Regulated Price Plan (RPP) pay or receive the difference between the RPP price and the actual price of electricity paid to generators for their consumption over the past 12 months.