Your Milton Hydro bill will look similar to this sample bill. The top portion of the bill is returned with your payment. The lower three quarters of your statement provide a detailed summary of your account that you should hold on to for your records.

  1. Customer Name
    If you are the person receiving this invoice, this is where you will see your name and mailing information.
  2. Amount Due
    Displays the total ammount of due and payments due date. Your Milton Hydro invoice is required to be paid in full on or before your due date. Milton Hydro offers many convenient methods of payment; pre-authorized chequing, credit card, telephone or internet banking, in person at most banks and financial institutions, mail, or drop it off at our deposit box. To avoid interest charges, please ensure you allow sufficient time for the payment to reach us by the due date. This time may vary depending on how you pay your bill.
  3. Summary Table
    Summarizes items like account number, name, address, account types, ammount due, and due date.
  4. Payment History 
    Displays previous balance, previous payment ammount, and date, forwarding balance (if any).
  5. Ontario Clean Energy Benefits
    The Ontario Government has taken 10% off your electricity bill to help you with the costs of building a clean energy future. Learn about the new Ontario Clean Energy Benefit at ontario.ca/enerygyplan or call 1-888-668-4636.
  6. Your Invoice Charges
    Definitions of these charges can be found on the back of the bill.
  7. Consumption History Chart
    This comparison illustrates the previous 13 months of consumption allowing you to easier compare current usage with previous month's usage.
  8. Message Boxes
    Important messaging can be found in these boxes.
  9. Meter Information Summary Table
    Summarizes meter related data like meter number, read dates, days billed. meter reads, and usage.
 

Glossary of Terms

 

Electricity

This is the cost of the electricity supplied to you during this billing period and is the part of the bill that is subject to competition.
 

Delivery

These are the costs of delivering electricity from generating stations across the Province to Milton Hydro then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate the provincial and local electricity systems.

A portion of these charges are fixed and do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use.

The delivery charge also includes costs relating to electricity lost through distributing electricity to your home or business*. Milton Hydro collects this money and pays this amount directly to our suppliers.

*When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, consume power before it gets to your home or business.
 

Regulatory Charges

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include the costs associated with funding Ministry of Energy conservation and renewable energy programs.
 

Debt Retirement Charge

The debt retirement charge pays down the debt of the former Ontario Hydro.
 

Global Adjustment

Electricity generators in Ontario receive a combination of payments from the operation of the wholesale market, payments set by regulation and payments under contracts. Your portion of the net adjustments arising from these and other authorized payments is included on your bill as the Global Adjustment.
 

RPP Settlement

Consumers leaving the Regulated Price Plan (RPP) pay or receive the difference between the RPP price and the actual price of electricity paid to generators for their consumption over the past 12 months.

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