Sign into your Milton Hydro MyAccount Customer Portal. Then click the Change Account button (top left-hand corner) to toggle between multiple accounts.

You can pay your Milton Hydro bill online through your bank or in person. Please note our office is closed to customers and payments are accepted via the drop box by large green transformer.

Payment Options:

• Pre-authorized chequing
• Credit Card (Paymentus 1.95% processing fee)
  • Account Information: One Time Payment: Milton Hydro (paymentus.com)
  • Toll free 1 (866) 447-5024
• Cash or Cheque (Drop box at Milton Hydro office - 200 Chisholm Drive)

Final bills are sent out 2-3 weeks from the requested move out date.

You can expect your first bill about 6 weeks after your move in date.

You can set up your account by filling in the Application for Service Form or calling our office at (905) 876-4611 at least 48 hours prior to your move in date.

Learn more by visiting the Moving In page - here.

At the bottom of your bill, there is a box outlining service period dates for electric and water services. Dates are listed as “previous” (start date of your bill) and “Current” (end date of your bill) as seen in the image below.

You can register online Sign Up | Milton Hydro. You will require your account number and meter number found at the bottom of your bill. If you do not have a copy of your bill, please call our office to obtain the meter number at (905) 876-4611.

Log in credentials are sent via email 14 days after the requested move in date*.

*If you have not received your log in credentials after 14 days please be sure to check your Junk/Spam folders.
 

You can switch your rates between Ultra-Low Overnight (ULO), Tiered, and Time-of-Use (TOU) from your online account under the Smart Meter tab or by calling our office at (905) 876-4611.




 

There may be financial assistance available to you through a Provincial/Regional Program. Please see the list of assistance options below:

• Ontario Electricity Support Program (OESP): 1 (855) 831-8151 or go to https://ontarioelectricitysupport.ca/ 
• Low-income Energy Assistance Program (LEAP): Low-income Energy Assistance Program | Ontario Energy Board (oeb.ca)
• The Salvation Army - Milton: (905) 875-1022

You can transfer over your services by logging into your MyAccount and filling out the Moving within Milton Form or by calling our office at (905) 876-4611.

You can set up pre-authorized payments by logging into your Milton Hydro account and filling out the Pre-Authorized Debit Form from the Forms tab as seen in the image below.

* Please note you will be required to attach a copy of a void cheque or direct deposit form.

You can schedule your move out either online from your MyAccount or by calling our office at (905) 876-4611 at least 48 hours prior to your move out date.