News Post

Hydro One Fraud

Have you received a call, text message or email from individuals or telemarketers claiming to represent Hydro One soliciting business, selling "energy-saving" products, asking to confirm a planned power outage, claiming to represent our billing or disconnection department, or providing you with a refund?

If so, be aware that these communications are fraudulent. Hydro One does not use telemarketers to contact our customers, never uses toll-for-service telephone numbers, never sells products over the phone and will never issue a refund through an email or text message service.

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